Friday, March 25, 2011

SharePoint:Unable to open doc files from document library

Issue:

When i am trying to open a document from document library  i got an error message like a popup showing "Some files can harm your computer, If the file information below looks suspicious, or you do not fully trust the source, do not open the file".

Resolution:

      Follow the steps to rectifiy this issue, add your site to the trusted location in browser
 
1)      Open Internet Explorer Options à From your browser Go to “Tools” à then select “Internet Options” àthis will popups Internet Options window
2)      From the Internet Options window àSelect Security Tab àHere select “Trusted Sites” Icon àClick “Sites” button
3)      Again Trusted sites window will pop up àHere uncheck
4)      And add http://yoursitename/  to the web sites list.
5)      Now try to open the file and let us know the result.
 

3 comments:

  1. Unfortunately this did not work for me. I am using Internet Explorer 9 and SharePoint 2010.

    Christian

    ReplyDelete
  2. Hi Christian,

    please try to download a copy and delete existing one, and add the downloaded one again

    ReplyDelete
  3. My challenge is that, when I check out a document from document library. The message that normal popups saying "You are about to check out: Name....xx, From:...xx, Use my local drafts folder " does not show up.

    ReplyDelete